Privacy Policy
Kaapverdië Tours attaches great value to the protection of your personal data. In this privacy statement, we provide clear and transparent information about how we handle personal data.
We are fully committed to safeguarding your privacy and handle personal data with care. Kaapverdië Tours complies with applicable laws and regulations, including the General Data Protection Regulation (GDPR).
This means that:
We process personal data in accordance with the purpose for which they were provided. These purposes and the type of personal data are described in this privacy statement.
The processing of personal data is limited to what is strictly necessary for the purposes for which they are processed.
Kaapverdië Tours has taken appropriate technical and organizational measures to secure personal data.
We do not share personal data with third parties, unless this is necessary for the execution of the booked tour or service.
If you apply with us, we process personal data that is necessary for that purpose.
We respect your privacy rights and inform you about them.
Kaapverdië Tours is responsible for the processing of your personal data. If you have any questions after reading this privacy statement or wish to contact us, you can do so using the contact details at the bottom of this document.
Processing of customer personal data
When you book a tour, excursion, or other service with Kaapverdië Tours, we process your personal data for administrative purposes and to execute the booked service. This includes, among other things, organizing transportation, accommodations, activities, and cooperating with local partners. We also use your data to communicate with you about the booking and, if necessary, in the event of an emergency.
The legal basis for this processing is the agreement we enter into with each other.
For these purposes, we may process the following personal data:
First name
Last name
Phone number
Email address
Date of Birth
Nationality
Passport details, if necessary for the execution of the tour (for example, for boat trips, domestic flights, or upon request by local authorities)
Relevant details regarding the tour, such as medical considerations or dietary requirements, to the extent that you voluntarily provide them to us
When you, as the lead booker, provide details of fellow travelers, you agree that you are authorized to provide these details and that the individuals concerned are aware of this.
Personal data is retained as long as necessary for the performance of the agreement and for administrative purposes thereafter, unless you request us to delete your data and there is no longer any legal retention obligation.
Processing of personal data of newsletter subscribers
Kaapverdië Tours may send newsletters to customers and interested parties. You can subscribe through our website or by signing up directly. We process only your email address for this purpose.
We use this data only to inform you about tours, destinations, and offers. You can unsubscribe from the newsletter at any time. After unsubscribing, your data will no longer be used for this purpose.
Processing of personal data of interested parties
When you request information, for example via the contact form or by email, we process your personal data in order to provide you with the requested information.
For this purpose, we may process the following data:
Name
Email address
Phone number
This data will not be retained longer than necessary for processing your request.
Provision to third parties
We will only disclose your personal data to third parties if it is necessary for the provision of the service you have booked. This includes local guides, transportation companies, accommodations, or other partners in Cape Verde.
We make clear agreements with parties that process personal data on our behalf to ensure an appropriate level of security and confidentiality. Data is not provided to other parties unless this is required by law.
Minors
We process personal data of minors only if consent has been given by a parent, guardian, or legal representative.
Retention period
Kaapverdië Tours does not store personal data longer than necessary for the purpose for which it was provided, unless we are required by law to store data for a longer period.
Security
We have taken appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access. This includes, among other things:
Duty of confidentiality for persons who have access to personal data on behalf of Kaapverdië Tours
Secure systems with username and password policies
Regular monitoring and evaluation of security measures
Employee awareness of the importance of privacy protection
Communication with Kaapverdië Tours
When you contact us via email, WhatsApp, social media, or other communication channels, we may record these communications in order to properly handle your inquiry and for quality assurance purposes.
Data protection rights
You have the right to access, correct, or delete your personal data. In addition, you can object to the processing of your data or withdraw a previously given consent, insofar as this is not necessary for the performance of the agreement. We may ask you to identify yourself before we process a request.
Cookies and website usage
When you visit our website, data may be collected automatically, such as website usage and browser information. This is done through the use of cookies and similar technologies. Cookies ensure that the website functions properly and help us analyze and improve website usage. You can find more information about this in our cookie policy.
Complaints
If you have a complaint about the processing of your personal data, we kindly ask you to contact us first. If we cannot resolve the issue together, you have the right to file a complaint with the Dutch Data Protection Authority.
Questions and contact
For questions or comments about this privacy statement, you can contact us at:
Kaapverdië Tours
Email address: info@kaapverdietours.com
Latest update: January 2026